Customisation, order timeline terms

Customization :- Some Mandatory Points for Customize Options

1. Select colour of cushion fabric and seat fabric from the webside. In case of no selection/ preference is provided or colour is not available from fabric vendor we shall select from closest available option. In few cases cushion colour might not be available in stock as per image published on website.

2. Colour of wicker, braid, wood and fabric are subjected to change up-to 10 to 20% from lot to lot as it is hand made product.

3. All our products are photographed with lighting & edited for clarity. This may result in minor variations in colour & design due to lighting/editing
effect which should not be considered as defects.

4. Miner size and design are subjected to change without notice as we continuously improve our furniture and change to achieve better design , comfort & handling.

5. Please select wicker, braid, fabric & other options and add to order notes. You may also mail us your preference within 48 hours of your order. Premium charges shall apply in case special weaving/ customization options selected. In case no option is provided by buyer, furniture will be made as per image(colour combination) provided in website.

6. Once the selection of customization is done by buyer, any change / alteration shall not be acceptable by management. Only first selection made by buyer shall be considered. Timeline:- Here are some Point for

Order Timeline. :- Some Mandatory Points For Order Timeline.

1. Kindly note all order time line will be considered for production under two circumstances.

  • From the date of receipt of agreed amount reconciled to our account.
  • Only after final approval of customization (Fabric, wicker, braid, wood, Powder coating and Size etc.)

Any delay in payment advance or customization in-put by buyer will make all offer and timeline commitment void and shall be considered from the date upon fulfillment of both the aforesaid mentioned conditions. Ordered timeline is 5 to 7 weeks (unless otherwise committed by sales management team) (Excluding Non business days & festival leaves)

2. Change in order, fabric, colour or other alteration may require extra production time. Also note any change in Size, shape, design or colour shall attract extra cost. Extra time and written acceptations notification by email or any other mode require to proceed with changes/ alteration.

3. Dispatch dates are estimated and tentative and may sometime extend up to 5 to 7 weeks over and above given time line. All hand made / hand
woven furniture may take extra time depending upon availability of resource, labour, holidays, quality & finishing testing etc.

4. Any Delay due to unavoidable situation (extreme cold, extreme summer, extreme rains, war, civil war, riots, flood, fire, earth quake, volcanic eruption, natural disasters, pandemic, epidemic, lack of raw material, shortage of skilled labour, change in government rules, sealing, licensing, lock down, Political Unrest, Emergency, Pollution Ban/Restriction, Mechanical Breakdown, Accident or any other unavoidable and undesired conditions which effects Business directly or indirectly, Etc) is considered as exceptional circumstances and the order timeline is subjected to be rescheduled.

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